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FAQ


What’s your refund policy?

There are no refunds unless a performance is canceled due to inclement weather or acts of God.


What time can tickets be purchased at the Box Office?

One hour prior to showtime.


Is handicap seating available?

Yes! Our venues are wheelchair accessible by ramp and/or elevator.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.


Are children required to have a ticket?

Yes! Children age 4 and up are admitted to our events (children under 14 must be accompanied by an adult) and must have a ticket to enter the auditorium.


What is your photo and video policy?

Photographing and video recording of the performance is not allowed unless permission is granted by the producers!